Here at CRAVE Restaurant, we pride ourselves on providing a unique and memorable dining experience for all our valued guests. As we strive to deliver the best possible guest experience, we are always happy to accomodate to diners’ needs. Earlier this month the CRAVE Galleria Team helped a guest, John Tsuchiya, propose to his now fiance! See below for his touching note and further details about the proposal:
To whom it may concern,
My name is John Tsuchiya and I recently proposed to my girlfriend at the Edina Galleria location! I wanted send both of you a note and let you know how grateful I am for what your company was able to help me do and the amazing service that your staff delivered.
I have been a CRAVE regular since the restaurant opened and it was the location of my first date with Kayla over 2 ½ years ago. It is a special place for both of us because it is where we fell in love and, because of your company, it is now the place where we have more fun memories together. I was blown away by the willingness of your staff to help and cannot express how much it meant to me. I was able to do something that many people told me would be impossible or unrealistic but your company and team made it possible.
Here is a quick list of the people I wanted to recognize for their exceptional service and going the extra mile for me.
Ø Krista Vanmoorlehem – Krista was so helpful! Reserved the tables, placed my photographer, all logistics planning. She was outstanding!!
Ø Chris Liskiewicz – Once Chris got ‘approval’ to do this he had emailed me, created a proof, and sent me the proof for final approval within 24 hours. Wow!
Ø Kristi Ryan – My first point of contact and she was so fun! She nicknamed this “operation menu” She is so cool!
The plan: The plan was to have a special menu created that had one small tweak that she would have to find. I got Kayla to the restaurant without having any idea what was happening (just a normal night out). We were sat at the exact table that we had our first date at; then we were handed the ‘special menus’. It took her a minute to find it but when she noticed it and read the ingredients I got down on one knee and proposed. She said Yes and the entire restaurant started to clap and cheer. IT WAS PERFECT!! Link to pictures – Click here to view 2013 John & Kayla
Thank you for allowing this to happen and for having such thoughtful, caring, and dedicated staff. I can honestly say this is one of my favorite moments ever and CRAVE made it possible. Thank you from the bottom of my heart. I work for Target HQ and am downtown every weekday. Please let me know if you are ever in downtown and find yourself with a little time. I would love to thank you in person, buy you a Starbucks, and give you a tour of Target. Also if you have any questions about any of this please let me know I will share any and all feedback that you are interested in.
Thank you very much!